Let us answer your questions

Here you will find the answers to many of the questions you may have about Bupa Arabia, including information about our comprehensive range of Health and Care products and services.

You can benefit from the program by calling our toll-free number at 8004404040, and we will provide you with the most suitable service to cater to your healthcare needs.

This is the maximum cost of treatments that Bupa Arabia will cover you for, during a single contractual period of one year, individually and for each member of your family.

All your direct family members, can get covered by Aa’elat Al Saudia.

Aa’elat Al Saudia gives you the option to include your parents to your policy.

The cost of your Aa’elat Al Saudia policy will be based on the number of family members you would like to include, their respective age, and pre-existing medical conditions they have, if any.

This is the maximum cost of treatments that Bupa Arabia will cover you for, during a single contractual period of one year, individually and for each member of your family.

No. But if your staff travels with you, you can, at any time, add international emergency treatment as an extra benefit.

Yes, including any additions, deletions or upgrades to a higher scheme. Members will have the freedom to choose their effective date to start 30 days backdated or 10 days from the submission date.

If the rejection is due to incorrect documents, then you will just have to upload the correct documents. However, if the member details were incorrect, you will have to submit a new request.

Bupa Family offers four coverage schemes for you to choose from: Gold, Silver, Bronze and Blue.