Our Bupa Doctors will provide you with the healthcare advice and guidance you seek to manage your health condition, however, that they do not provide any medical consultations nor medication prescriptions.

You can access any of our specialized doctors, around the clock (24/7), through Tebtom’s toll-free number 800 440 4040 or Doctor Chat service on Bupa website or App

Motherhood is one of the most important periods of your life, requiring special healthcare support as well as education for the whole family.

You might have many questions related to you and your baby, that is why we created the 'Maternity & Child Care' service; leading you towards a healthy and happy maternity experience.

• Assured privacy with our female doctors
• Healthcare advice and guidance pre and post natal
• Home-based Vaccinations*: We will arrange for your child's vaccination from 2 months until two years at home, and at the date and time most convenient to you.

* For members with Network 5 and above & in specific cities

Chronic conditions require continuous care and follow-up, which may pose a significant burden on the patient.

To help ease repeated hospital check-ups, medication refills and periodic tests, we created the 'Chronic Care' service which will help you manage your chronic case and mitigate its risks through specialized healthcare solutions.

• Chronic Medication Refill: Easily and conveniently through a vast network of pharmacies spread across the Kingdom
• Chronic Medication Delivery*: We will deliver your chronic medication to your home at your convenience
• Home-based Labs*: We'll arrange for your routine blood test at home or work, and at the time and date most convenient to you. Results will then be sent via email within 24 hours For members with Network 5 and above

* In specific cities

We believe that various health conditions do require the need for International expertise, whether it’s confirming an existing treatment choice, or obtaining a diagnosis from world-class specialized centres.

In our commitment to provide you with the highest quality healthcare experience, our ‘Specialized International Services’ give you healthcare advice from prominent international doctors while saving you the time, cost and the inconvenience of travel.

International Telemedicine

• Live consultation with US based doctors
• Travel health coaching

International Second Medical Opinion*:

• Diagnosis from International doctors at world-renowned centres
• Approval based on pre-set medical criteria

* For non-emergency cases & for members with Network 5 and above

As one of the key pillars, our ‘Wellness Services’ are dedicated towards enhancing the health and wellness of our members by encouraging them to adapt a healthier lifestyle and embrace beneficial habits through the following programs:

• Stress Management Support*:

A series of personalized counselling sessions by a qualified Bupa psychologist are extended to members based on their Health Risk Assessment results. These confidential counselling sessions are aimed at helping members overcome the daily stresses of life.

• Smoking Cessation Guidance*:

A specialized smoking cessation program is designed to guide members out of the smoking habit using internationally adapted techniques. The smoking cessation specialist plays a crucial role in helping members overcome smoking addiction through counselling sessions.

• Weight Management*:

Based on the Health Risk Assessment results, a qualified Bupa nutritionist will create tailor-made nutrition plans focused towards helping our members achieve their ideal weight and adapt a healthier lifestyle.

*For members with Network 5 and above

We make it simpler and easier for cure and treatment; we provide vaccine services at your home or office, you don’t need to visit hospital.

Three types of vaccine we deliver at your convenience:

• Child Vaccination*: We will arrange for your child's vaccination from 2 months until two years at home, and at the date and time most convenient to you.
• Seasonal flu vaccination*: you can get easily the seasonal flu shot
• Haj vaccination*: for pilgrims, we provide the needed vaccination at your home.

* For members with Network 5 and above & in specific cities