Privacy Policy

We collect information from you when you register on our site, place an order or fill-out a form. When ordering or registering on our site, as appropriate, you may be asked to enter your name, e-mail address, mailing address, credit card information or ID card number. You may, however, visit our site anonymously.

We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your personal information. We use a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway provider database only to be accessible by those authorised with special access rights to such systems, and are required to keep the information confidential. After a transaction is completed, your private information (credit card info, security numbers, financials etc.) will not be stored on our servers.

We do not sell, trade or otherwise transfer to outside parties your personally identifiable information. This doesn’t include trusted third parties who assist us in operating our website, conducting our business or serving you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety.

By using our site, you consent to our privacy policy, terms and conditions.

If we decide to change our privacy policy, we’ll post those changes on this page.

The information contained in this website is for general information purposes only. The information is provided by Bupa Arabia and while we endeavour to keep the information up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk. In no event, will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website. Through this website you’re able to link to other websites which are not under the control of Bupa Arabia. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them. Every effort is made to keep the website up and running smoothly. However, Bupa Arabia takes no responsibility for, and will not be liable for the website being temporarily unavailable due to technical issues beyond our control.

This website has been prepared with the aim of providing information about Bupa Arabia, our products and services.

Although every reasonable effort has been made to ensure that the information on this website was accurate at the time of publication, it is subject to variation.

This website and any information or other material contained in it are made available strictly on the basis that you accept it on an 'as is' and 'as available' basis. Where you rely on any information or other material contained in it, you do so entirely at your own risk and you accept that all warranties, conditions and undertakings, expressed or implied, whether by law, statute, trade usage, course of dealings or otherwise in respect of this website are excluded to the fullest extent permitted by law. We exclude all liability whatever, to the fullest extent permitted by law, in respect of any loss or damage resulting or arising from any non-availability or use of this website or of any other website linked to it, or from reliance on the contents of this website or any material or content accessed through it.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction of logos and information is prohibited, other than for limited personal use in good faith.

Material contained in this website may be downloaded, viewed and printed for personal use or internal circulation within your organisation, provided that no trade mark, copyright or other proprietary notices contained in or appearing on such material are removed in whole or in part. Material contained in this website may not otherwise be copied, reproduced or redistributed in whole or in part without our prior written consent. In particular, it must not be reproduced or exploited for commercial gain. All other rights are reserved and users must seek our permission before making any other use of material contained in this website.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Owing to the nature of the Internet, we cannot guarantee that this website or the websites to which it is linked will always be available to users. You should ensure that you have appropriate protection against viruses and other security arrangements in place whilst using the Internet.

If you supply personal details to us through this website, then you consent to our maintaining, recording, holding and using such personal data in accordance with our 'Privacy policy'.

Your use of this website and any dispute arising out of such use of the website is subject to the laws of the Kingdom of Saudi Arabia.

This website is operated by Bupa Arabia. Our principal place of business is: Bupa Arabia Building – Prince Saud Al Faisal Street, Al Khaldyiah District, Jeddah, Saudi Arabia.

Your privacy is important to us. We want to make sure that when we collect information from you, we do so in a way that does not infringe your privacy. Our policy explains how we do this.

By registering or interacting with us on this site, you consent to the collection, use and transfer of your information under the terms of this policy.

We may collect names, email and postal addresses, telephone numbers, professions, contact and mailing history from you whenever you contact us or complete an online form (for instance to join our online services).

Your information will enable us to provide you with access to our website and to carry out administration, data analysis and market research. If you’ve requested any information or services, then we’ll use your information to supply the services and to contact you where necessary concerning your request.

Where you’ve consented, we may contact you on occasion by post, telephone, fax and email about products and services we think might be of interest to you.

Where you’ve consented, we may make your details available to other reputable organisations whose product or services we think might be of interest to you.

We may disclose your information to our agents and service providers for the purposes set out above.

We’ll retain your information for a reasonable period or as long as the law requires.

We use cookies on this website. Cookies are small amounts of information that we transfer to your computer's hard drive through your web browser. They tell us when you’ve visited our site and where you’ve been. They do not identify you personally, just the presence of your browser. Cookies make it easier for you to log on and use the site during future visits. They also enable us to provide you with a more personalised service. Should you wish to do so, your browser's help section should be able to warn you before accepting cookies and how to filter or disable them, although in the latter case, you may not be able to use certain features on our site.

You’re entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it’s accurate and kept up-to-date. Copy of the information held with us can be requested through writing. You can email us on webmaster@bupa.com.sa to request your copy.

Any changes to our privacy policy in the future will be posted to the site and, where appropriate, through email notification.

In addition to the terms and conditions of the privacy policy related to information shared on our website, the following confidentiality terms and conditions for information shared off the website, such as, but not limited to, physical contracts and agreements, applies to you, for the purpose of preventing the unauthorised disclosure of your Confidential Information, as defined below:

Definition of Confidential Information: "Confidential Information" shall include all information or material that has or could have commercial value or other utility in the business in which you are engaged. If Confidential Information is in written form, you shall label or stamp the materials with the word "Confidential" or some similar warning. If Confidential Information is transmitted orally, you shall promptly provide a writing indicating that such oral communication constituted Confidential Information.

Exclusions from Confidential Information: Bupa Arabia's obligations under this Agreement do not extend to information that is: (a) publicly known at the time of disclosure or subsequently becomes publicly known through no fault of Bupa Arabia; (b) discovered or created by Bupa Arabia before disclosure by you; (c) learned by Bupa Arabia through legitimate means other than from you or your representatives; or (d) is disclosed by Bupa Arabia with your prior written approval.

Obligations of Bupa Arabia: Bupa Arabia shall hold and maintain the Confidential Information in strictest confidence for your sole and exclusive benefit. Bupa Arabia shall carefully restrict access to Confidential Information to only certain employees and third parties as is reasonably required and shall require those persons to sign confidentiality agreements themselves. Bupa Arabia shall not, without your prior written approval, use, for your own benefit, publish, copy, or otherwise disclose to others, or permit the use by others for their benefit or to your detriment, any Confidential Information. Bupa Arabia shall return to you any and all records, notes, and other written, printed, or tangible materials in its possession pertaining to Confidential Information immediately if you request so in writing.

Time Periods: The confidentiality terms and conditions shall survive the termination of your Agreement with us and our duty to hold Confidential Information in confidence shall remain in effect until the Confidential Information no longer qualifies as a trade secret or until you send Bupa Arabia a written notice allowing the release of your confidential information, whichever occurs first.

If you have any requests in relation to the use we make of your information or need more information about your online records or transactions on our website, please email webmaster@bupa.com.sa .

Bupa Arabia, at all times, ensures that customer personal data is protected and secure. This means that the data must be obtained and used only for specified and lawful purposes and must be kept by the company.

If there are any questions regarding this privacy policy, you may contact us using the information below:

Bupa Arabia for Cooperative Insurance

Al Khaldiyah-Nour Al Ehsan 3538 Unit 1

Jeddah 7505-23423, KSA

Phone: +966 920 000 456

Bupa.com.sa